Frequently Asked Questions
What is the address of Pikes Peak Center?
Pikes Peak Center is located at 190 South Cascade Ave, Colorado Springs, Colorado 80903, United States of America.
What is the bag policy at Pikes Peak Center?
Large bags, backpacks, or purses are not permitted. Small purses or hand-held clutches no larger than 12″ x 5″ x 12″ are allowed.
Is smoking permitted inside Pikes Peak Center?
Pikes Peak Center is a non-smoking facility, including e-cigarettes and marijuana. Smoking is allowed outside, at least 15 feet from doors.
What accessibility options are available at Pikes Peak Center?
Accessible seating is available for purchase online or at the box office. Restrooms are accessible to persons with disabilities. For further ADA information, visit the venue’s accessibility page.
What is the re-entry policy for events?
Pikes Peak Center enforces a no re-entry policy. Guests may not leave and re-enter the facility on event days.
How can lost items be recovered?
Report lost or found items to Guest Services in the box office. Contact (719) 477-2100 to inquire about lost items.
What is the alcohol policy at Pikes Peak Center?
Outside alcohol is prohibited. A valid ID is required for purchases. Alcohol sales cease after intermission or at management’s discretion. Guests must drink responsibly.
Where are restrooms located?
Restrooms are on the main level and mezzanine at the north and south ends. All include diaper-changing stations and are accessible to persons with disabilities.
Are strollers allowed in seating areas?
Strollers are not permitted in seating sections. For additional details, contact guest services at (719) 477-2100.
What should be done in case of a medical emergency?
Notify the nearest Pikes Peak Center representative, who will escort you to the first aid station.
Are ATMs available on site?
An ATM is located in the box office for guest convenience.
What payment methods are accepted for concessions?
Pikes Peak Center uses a cashless system accepting Apple Pay, Google Pay, Samsung Pay, and credit/debit cards. Gift cards are available for cash users.
What is the code of conduct for guests?
Guests must refrain from unruly, disruptive, or illegal behavior, foul language, interference with events, and violations of laws. Violations may result in ejection without refund.
How can guests report issues or concerns?
Contact any Pikes Peak Center representative during the event. For incidents, speak with staff at the time of occurrence. Call (719) 477-2100 for further assistance.